Digital Product Design & IoT UX Architecture

Client

Pepper

Pepper is a white-label smart home platform built to scale across consumer IoT ecosystems. To prepare for rapid market growth and emerging IoT standards, the goal was to overhaul Pepper OS to support 16+ device types within a unified, adaptable framework.

I designed a modular, object-oriented UX architecture, establishing a universal UI anchored around a signature ring-control component. This created a consistent interaction pattern across diverse hardware while maintaining flexible guardrails for white-label clients.

To simplify complex multi-device actions, I introduced a sentence-structure UI for smart automations, allowing users to combine devices, triggers, and actions without relying on predefined flows. The resulting system gave Pepper a scalable foundation for new devices, integrations, and increasingly complex smart home experiences.